Customer reviews at Tom Gill in Florence, KY & Hamilton, OH

We’re in the business of making friends and making a difference.

The Most Trusted Chevrolet & Buick GMC Dealers in Florence, KY & Hamilton, OH

At Tom Gill Auto Group, we’re proud to be known as one of the highest-rated dealerships in the Florence, KY, and Hamilton, OH areas. Our commitment to honesty, transparency, and exceptional customer care has earned us thousands of five-star reviews from drivers across Northern Kentucky, Southwest Ohio, and the greater Cincinnati area.

We’re not just here to sell cars—we’re here to build relationships. Whether you’re shopping for a new Chevrolet or Buick GMC, exploring certified pre-owned options, or visiting for service, our goal is to make every experience friendly, stress-free, and memorable. At Tom Gill Chevrolet and Tom Gill Buick GMC, our reputation speaks for itself—and we’re grateful to be the top-reviewed dealers our community trusts.

MEJMIKE
5/21/2026

This was my first time using Tom Gill GMC and I was very pleased with the quality of service I received. My vehicle was checked in promptly and all that was to be done was explained plainly by the service rep, who was courteous and friendly. The waiting area is comfortable and relaxing with nice amenities (coffee, tv). And my vehicle was completed faster than promised. The work was done well with no issues. I will definitely utilize Tom Gill again.

Amanda Cable
5/21/2026

Loved the dealership. Excellent experience and prices. Would definitely use again.

Linda Sullivan
5/21/2026

It went smoothly and everyone I spoke with was very friendly and professional.

Stephanie Banks
5/21/2026

Quick process. Our salesman, Leo Clark was great and thorough in explaining the process. Looking forward to the free oil changes and car washes!!

Ryan Brammer
5/20/2026

Great experience, thank you Hunter!

Roxxie
5/20/2026

Mark Wagner, our service advisor, was outstanding—professional, knowledgeable, and genuinely caring. He kept us informed throughout the process, explained everything clearly, and made the entire experience stress-free. Excellent customer service from start to finish. You can tell he truly cares about customers. His positive attitude, honesty, and willingness to help made a huge difference. Experiences like this are why people stay loyal to a service department